Privacy policy
Privacy Policy - Equine Partners
Equine Partners does not sell, offer, or disclose any of our mailing list, phone, or e-mail information to any individual or company. Your information is used solely by equinepartners.com.au for product mailings or notices.
Equine Partners retains all personal information as private, which will remain in our databases until a customer requests removal (provided there is no purchasing activity), change of address, or until management deems it necessary for removal.
We do not provide personal information to any third-party sources. Credit cards are accepted only through the secure servers of PayPal and Moneybookers.
No information is shared, leased, lent, or sold to any other company for further solicitation, except as permitted or required by law.
What Personal Information We Collect
As set forth in more detail below, Equine Partners collects personal information that you provide when using the Equine Partners site (“Site”). This information includes your first and last name, email address, and a password when you create your account.
You can browse this Site without creating an account, but you’ll need to create one to make a purchase and access certain features such as “Save for Later” and other services provided by Equine Partners. We may also ask you to confirm your personal information when you contact our Customer Service team. This allows us to verify your identity and protect your confidentiality.
Purchase Information
When you make a purchase from Equine Partners, we collect your name and payment method information, excluding credit card details. We collect this information to enable us to ship your order. This includes the name, address, and phone number of the intended recipient(s).
Services Account Information
We collect personal information from customers who wish to use any of Equine Partners’ services, including but not limited to Equine Partners Products and Gift Items. To use these services, you must provide your email address and password or create an account at Equine Partners.
How Long Do We Retain Your Data?
If you leave a comment, the comment and its metadata are retained indefinitely. This is to help us recognize and approve follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website (if any), we store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time (except for their username). Website administrators can also view and edit that information.
What Rights Do You Have Over Your Data?
If you have an account on our website or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you've provided. You can also request that we erase any personal data we hold about you. This does not include any data we are required to keep for administrative, legal, or security purposes.